RM's Support website and technical issues

Help using the Support website and requesting technical assistance.

If you have a Technical Support query, please click on How do I log a call.

		How do I log a call with Technical Support?
		How do I use Support Online to log a call?
		How long is my RM website login valid?
		What access rights should I have?
		Why don't I have a logon box on the RM website?
		I can't find the technical information I'm looking for. What do I do?
		When can I expect a response to my technical query?
		Can I update a hardware call?
		I receive an error telling me that I need the 'log call' access right. How do I get the access right?