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Welcome to Support - Your online home for technical support on RM's products and services.ASP Award Winner 2004, 2005 and 2006 - The Year's Ten Best Web Support SitesHDI Help Desk Support Excellence Team Award Winner 2007  How do I contact RM Support?



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News ArticleVisit the Support Web sites here! - 13 May 2010
 

Our Support Web pages (portals) contain useful and important information such as the latest software updates and articles released. Click on the links below to visit the portal of your choice. 

                      

Check out the links on the right-hand side for even more portals...



News ArticleHow to find drivers and download articles for your RM computer - 11 Feb 2008
 A guide on how to use the My Computer page to obtain the relevant drivers, downloads and technical articles for your computer.


News ArticleSupport Online Search Help - 27 Jan 2010
 Information on how to use the search engine within the Knowledge Library.


Technical ArticleWhat to do if you forget your logon details for the RM Support Web site - 02 Dec 2005
 Information on what to do if you cannot remember your username and password for the RM Support Web site.


News ArticleRM Support Profiles - 16 Mar 2006
 A guide to the purpose and functionality of the RM Support Profiles feature.


Latest News Articles


News ArticleProduct Overview - RM SecureNet Exam Edition - 02 Sep 2010

Product overview for RM SecureNet Exam Edition.



News ArticleProduct Overview - Microsoft® Live@Edu - 01 Sep 2010

A brief description and where to find the relevant information related to the Live@Edu Email service.



More News...


Latest Technical Articles


Technical ArticleFAQ - Logging into RM EasyMail Plus causes system to freeze - 01 Sep 2010

Accessing RM Easymail via Microsoft® Internet Explorer® 6 causes the system to freeze.



Technical ArticleHow To - Migrate email from RM EasyMail Plus to Microsoft® Live@Edu - 01 Sep 2010

How to use the Live@Edu email migration tool in the web management interface and a .CSV file to migrate the contents of user mailboxes from an IMAP messaging system such as EasyMail Plus.



Technical ArticleFAQ - Streaming Media - 31 Aug 2010

Frequently asked questions about Streaming Media.



Technical ArticleHow To - Use IMAP to transfer mailbox content from one RM EasyMail Plus account to another - 31 Aug 2010

Describes the process for using IMAP to transfer mailboxes between RM EasyMail Plus accounts.



More Articles...

RM Email Bulletin Service
RM Email Bulletin Service

Keep abreast of news, hotfixes and changes to RM's products and services, free and direct to your Inbox.

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