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How to use your Apple iPhone, BlackBerry or Android device to receive RM EasyMail Plus emails
Published Date : 11 Aug 2010   Last Updated : 10 Feb 2014   Content Ref: TEC1752218  





Requirements

We recommend using RM EasyMail Plus on web based applications only.
We do not support RM EasyMail Plus on iPhone, BlackBerry or Android devices. However, you could try the procedure below at your own risk.

If you have an IMAP or POP3 email client installed on your hand-held devices like Apple® iPhone®, BlackBerry® or Android device, you may configure RM EasyMail Plus by following the procedure recommended by your manufacturer.



Procedure

How to configure RM EasyMail Plus on an iPhone

Follow the procedure below to configure RM EasyMail Plus on an iPhone 2G, 3G or 4G version.

  1. In the iPhone home screen, click the Settings icon and then click Mail, Contacts, Calendars.
  2. Click the Add Account link.
  3. Click the Other link.
  4. Click Add Mail Account.
  5. The following page must now be populated with the appropriate information:

    Name The display name that the email will be sent from.
    Address Your email address.
    Password Your password.
    Description The name you want the account to appear in, on your iPhone list.

  6. Once completed, click Next.
  7. Ensure that the IMAP button is pressed. In the Incoming Mail Server, complete the following:

    Host Name imap.easymail.ifl.net
    User Name full email address
    Password  Easymail account password

    Note: Use the same server address if you are specifying a POP3 server.

  8. In the Outgoing Mail Server, complete the following:

    SMTP

    smtp.easymail.ifl.net

    User Name Leave blank
    Password Leave blank

  9. Click Next.
  10. You account should then be verified and the setup is complete.
    Note: When you receive the 'Cannot Connect Using SSL' prompt, click YES.


Possible Issues

  • Using the POP3 or IMAP method means the account will bypass the banned word checking, outbound virus scanning, attachment blocking and any restriction list applied to the account.
  • POP3 also stores mail locally on the device so no back-up is available.


More Information

To know more about setting up email accounts on your hand-held devices, please refer to the links below:

For iPhone:
http://support.apple.com/kb/ht1385

For BlackBerry:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10154

For Android devices:
You can also access RM EasyMail Plus from Android devices based on the IMAP client installed. For settings, please refer to TEC472386 in the Other Useful Articles section below.



Other Useful Articles

How to setup POP3/IMAP using Microsoft Outlook to receive RM EasyMail Plus emails (TEC472386)

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Document Keywords: easy mail, pop3, imap, pop, service, blackberry, iPhone, black berry, i phone, apple, android


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