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How to use your Apple iPhone or BlackBerry to receive RM EasyMail Plus emails
Published Date : 11 Aug 2010   Last Updated : 07 Dec 2012   Content Ref: TEC1752218  


Operating System(All)
Part No(none)
SummaryStep-by-step instructions describing how to configure your iPhone or BlackBerry to receive emails sent to your RM EasyMail Plus account.



Requirements

We recommend using RM EasyMail Plus on web based applications only.
We do not support RM EasyMail Plus on iPhone or BlackBerry. However, you could try the procedure below at your own risk.

If you have an IMAP or POP3 email client installed on your hand-held devices like Apple® iPhone® or BlackBerry®, you may configure RM EasyMail Plus by following the procedure recommended by your manufacturer.



Procedure

How to configure RM EasyMail Plus on an iPhone

Follow the procedure below to configure RM EasyMail Plus on an iPhone 2G, 3G or 4G version.

  1. In the iPhone home screen, click the Settings icon and then click Mail, Contacts, Calendars.
  2. Click the Add Account link.
  3. Click the Other link.
  4. Click Add Mail Account.
  5. The following page must now be populated with the appropriate information:

    Name The display name that the email will be sent from.
    Address Your email address.
    Password Your password.
    Description The name you want the account to appear in, on your iPhone list.

  6. Once completed, click Next.
  7. Ensure that the IMAP button is pressed. In the Incoming Mail Server, complete the following:

    Host Name mail.<domain>.sch.uk
    User Name Your email address.
    Password  This should be completed automatically but if not, enter your email account password.

    Note: Use the same server address if you are specifying a POP3 server.

  8. In the Outgoing Mail Server, complete the following:

    SMTP

    This should be configured to your network provider's outgoing smtp server. They should be able to provide this with you.

    User Name Optional (Your cellular provider will provide if needed)
    Password Optional (Your cellular provider will provide if needed)

  9. Click Next.
  10. You account should then be verified and the setup is complete.
    Note: When you receive the 'Cannot Connect Using SSL' prompt, click YES.


Possible Issues

  • Using the POP3 or IMAP method means the account will bypass the banned word checking, outbound virus scanning, attachment blocking and any restriction list applied to the account.
  • POP3 also stores mail locally on the device so no back-up is available.


More Information

To know more about setting up email accounts on your hand-held devices, please refer to the links below:

For iPhone:
http://support.apple.com/kb/ht1385

For BlackBerry:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB10154



Other Useful Articles

How to setup POP3/IMAP using Microsoft Outlook to receive RM EasyMail Plus emails (TEC472386)

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Document Keywords: easy mail, pop3, imap, pop, service, blackberry, iPhone, black berry, i phone, apple


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