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Windows 8 and Windows 8.1 media recovery process
Published Date : 06 Nov 2012   Last Updated : 18 Oct 2013   Content Ref: TEC2892266  





Symptoms

Push-Button Reset process

Windows 8 and Windows 8.1 recovery media uses a similar process to the Push-Button Reset process used within a Windows installation.
In the event of your operating system not booting up or replacing a hard drive, the recovery media should be used to get your system back into a bootable operating system.



Procedure

UEFI boot media
All the computers of us that are shipped with Windows 8 or Windows 8.1 are UEFI compliant. In order to boot from the media, you must select the UEFI DVD-ROM drive from your boot order.

Boot to Windows 8 recovery media

When the UEFI DVD-ROM is selected, you will be asked to press any key to boot to the media. Once booted, you will be given a menu similar to the Push-Button Reset process.

To install Windows® from the DVD, follow the steps given below:

  1. Select your keyboard layout.
  2. A couple of options will be displayed, depending on your hard drive state. Select Troubleshoot.
  3. Select Reset Your PC. The next screen explains the Reset process.
  4. Click Next.
  5. If the operating system is located on the hard drive, you will be asked to confirm the target operating system. This may take a few minutes to complete, whilst the system checks your existing configuration.
  6. In the 'Do you want to repartition the drives on your PC? All your files will be removed.' window, click 'Yes, repartition the drives' to reapply the factory Windows 8 or Windows 8.1 install and set the correct partitions.
  7. The next screen prompts for the type of install. The 'Just remove my files' option will apply  Windows 8 or Windows 8.1 and remove any of your user files. This will take a few minutes. The 'Clean the drive fully' option removes all the user files, but also formats the drive fully. This will take longer than the previous option.
  8. Click Reset.

The system will now reinstall Windows to your computer.



Checks

UEFI DVD-ROM drive
If the UEFI DVD-ROM drive is not in your boot order, please enable UEFI in your BIOS or make sure that the system was shipped with  Windows 8 or Windows 8.1 and UEFI compliant.


Possible Issues

Windows drivers

After a reset/refresh, drivers may be required for some products. These can be downloaded from http://www.rm.com/support.



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Document Keywords: Windows 8, Windows, 8, Pro, Core, Recovery, Media, Reset, Refresh, PBR, Push, Button, 8.1, Windows 8.1, win 8


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