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How to use Microsoft Outlook Express to receive RM EasyMail Plus emails
Published Date : 06 May 2003   Last Updated : 13 Aug 2012   Content Ref: TEC6550  





Requirements

This article applies to users of the RM EasyMail Plus email system.



Procedure

  1. Open Microsoft® Outlook® Express from the menu bar, and select Tools, Accounts. 
  2. Choose the Mail tab and click on Add, Mail. 
  3. Enter your real name or a descriptive name in the Display Name field and click Next. 
  4. Select the option 'I already have an email address' and enter your EasyMail Plus email address, then click Next.
  5. Choose POP3 or IMAP as your incoming mail server type depending on your preference.
  6. Set the Incoming POP3 or IMAP mail server to:
    imail.yourdomainname
    eg imail.stjohns.oxon.sch.uk 
  7. Set the Outgoing SMTP mail server to one appropriate for your Internet connection. For an RM IFL Internet connection, use post.rmplc.co.uk. If your school uses a different Internet connection, then you should seek advice from your supplier. Many ISPs have their own server such as smtp.freeserve.com, mail.btconnect.com, outbound1.equinoxit.com, etc. If your ISP does not have a mailserver that can be used, you should seek further advice from RM with regards to your school's email provision.
  8. Click Next.
  9. In the Account Name field, enter your full EasyMail Plus email address eg head@stjohns.oxon.sch.uk.
  10. Enter your EasyMail Plus password into the Password field.
  11. Click Next and then Finish.


Possible Issues

  • RM Easymail Plus is a Web based email solution and accessing mail via the Web interface is the recommended login method.
  • Using the POP3 or IMAP method allows the account to bypass the banned word checking, outbound virus scanning, attachment blocking and any restriction list applied to the account therefore we advise that only teachers or admin staff use it in this way.
  • RM Support only provides the above advice regarding the configuration of Outlook® Express as an email client for RM EasyMail Plus. We are unable to provide general support relating to the use of Outlook® Express or any other third party email clients in conjunction with RM EasyMail Plus.


Other Useful Articles

How to setup POP3/IMAP using Microsoft Outlook to receive RM EasyMail Plus emails (TEC472386)

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Document Keywords: easymail, plus, outlook express, 6550, email, mail, server, internet, pop3, imap, receive, upgrading


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