http://www.rm.com/how2tv/support en-gb © RM 2009 Getting the most out of RM.com RM Education Helping you to get the most out of the information, services and functionality available on RM.com Helping you to get the most out of the information, services and functionality available on RM.com RM Education webmaster@rm.com http://www.rm.com/_RMVirtual/Media/Images/rmdotcomtv_RSS_image.png http://www.rm.com/tv An introduction to to our Support site This video shows you around our Support site, as well as highlighting some of the main features available. This video shows you around our Support site, as well as highlighting some of the main features available. http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_support_online.wmv http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_support_online.flv http://www.rm.com/_RMVirtual/Media/images/RMTV_play_icon.png Mon, 21 Sep 2009 12:00:00 GMT 5:12 5:12 Education, ICT An introduction to to our Knowledge Library A more in-depth look at the Knowledge Library, where you can find articles and downloads to help you. A more in-depth look at the Knowledge Library, where you can find articles and downloads to help you. http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_knowledge_library.wmv http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_knowledge_library.flv http://www.rm.com/_RMVirtual/Media/images/RMTV_play_icon.png Mon, 21 Sep 2009 12:00:00 GMT 4:22 4:22 Education, ICT An introduction to My Computer page The My Computer page is very useful for finding downloads and articles specifically relating to your computer - we show you how to make the most of this feature. The My Computer page is very useful for finding downloads and articles specifically relating to your computer - we show you how to make the most of this feature. http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_my_computer.wmv http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_my_computer.flv http://www.rm.com/_RMVirtual/Media/images/RMTV_play_icon.png Mon, 21 Sep 2009 12:00:00 GMT 2:07 2:07 Education, ICT An introduction to how to log a call One of the great things about online Support is that you can get help any time. In this video, we show you how you can log a call with us online. One of the great things about online Support is that you can get help any time. In this video, we show you how you can log a call with us online. http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_logging_a_call.wmv http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_logging_a_call.flv http://www.rm.com/_RMVirtual/Media/images/RMTV_play_icon.png Mon, 21 Sep 2009 12:00:00 GMT 2:57 2:57 Education, ICT An introduction to how My Library My Library is a great way to bookmark all your favourite Knowledge Library articles all in one place... and more! My Library is a great way to bookmark all your favourite Knowledge Library articles all in one place... and more! http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_my_library.wmv http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_my_library.flv http://www.rm.com/_RMVirtual/Media/images/RMTV_play_icon.png Mon, 21 Sep 2009 12:00:00 GMT 3:50 3:50 Education, ICT Keeping up to date with the latest information from RM Support In this video, we show you different ways you can keep up to date with the latest information available from RM Support. In this video, we show you different ways you can keep up to date with the latest information available from RM Support. http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_latest_support_info.wmv http://www.rm.com/_RMVirtual/Media/Downloads/how2tv_latest_support_info.flv http://www.rm.com/_RMVirtual/Media/images/RMTV_play_icon.png Mon, 21 Sep 2009 12:00:00 GMT 2:30 2:30 Education, ICT