It is vital that we provide an excellent customer experience to all our customers. We have amazing people that work here and we capture their very best moments through the RM Customer Experience Awards. This is a very well established programme that our staff are very excited about and is the way in which we recognise those people that have really stood out. If you have experenced fantastic service from one of our members of staff, please do nominate them for a Customer Experience Award.
The winners of the monthly awards are shortlisted for the RM Annual Customer Experience Awards. The winners from this often go further still as finalists into National Awards programmes.
