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CD ROM Safety Advice - Frequently Asked Questions


CD ROM Safety Home  
Am I affected?

Product Safety Notice  
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Frequently Asked Questions  
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Safety Software Download

Optical Drive policy


This section of Frequently Asked Questions (FAQ) answers the questions that you may have about the Product Safety Notice that we have issued. We have grouped the questions and answers into separate sections to make them easier to read, and to find answers to specific questions.

Background
This section answers the main background questions about the Product Safety Notice and CD ROM Safety Advice that we have issued.

Ongoing Research and Assurance
Information about the ongoing research that RM are undertaking.
Updated 8th October 2001.

RM Safety Update Software
Information on the Safety Update Software which has been provided for some affected computers.

Risk Assessment
This section answers your questions about the relative risk of this issue affecting a user.

Communication of CD ROM Safety Advice
Advice about communicating the advice to your users, and questions about who else you should talk to.
NEW! 3 Ways to communicate the advice to users.

CD ROM Media
Advice about selecting and using CD ROMs, and how to replace cracked CD ROMs.

Questions about your computers
Questions about which computers are affected, and how to check individual machines.

CD ROM Drives
The issues relating to CD ROM drive safety, for specific types of drives.

CD ROM drive shields
Issues relating to the CD ROM drive shield, shield fitment and usage.

 

If you have questions which are not covered in any of the sections, then please contact us either by
using the Contact Us page or by calling RM Support on 08709 202202.