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Technical ArticleReviewing DiscoverAlive™ 'extended activity' work using the Kaleidos® VLE markbook - 03 Jul 2008
 In DiscoverAlive 14-16 some extended activities save the student's work into an .xml file. The student may use the Kaleidos VLE to hand in this file for review. The teacher must save the file locally so as to view it in DiscoverAlive.


Technical ArticleUnderstanding and exporting your Symantec Backup Exec logs - 03 Jul 2008
 Understanding Symantec Backup Exec 10d or 11d backup logs and instructions on exporting these for RM Support staff to help diagnose issues.


Technical ArticleEnsuring your network is ready for major change - 24 Jun 2008
 Details on what to check on your RM network before rolling out any sort of large scale change (such as OS upgrades, etc). Includes detail on DNS, replication, time services and backups etc.


Technical ArticleHow to use event triggers to notify administrators of specific system events - 16 Jul 2008
 The utility eventtriggers.exe allows an administrator to set up an event trigger to carry out a specific task when a specific event or events occur.


Technical ArticleHow to check the disk space on a Community Connect 3™ server - 07 Jul 2008
 Contains the steps you need to take to check the disk space on Community Connect 3 servers.


Latest News Articles


News ArticleSupport for HP 2133 miniNote PC - 14 Jul 2008

Support and warranty details for the HP 2133 miniNote PC.



News ArticleRM EasyMail Plus improves POP3 and IMAP performance - 08 Jul 2008

Work has recently been completed which has improved the performance of POP3 and IMAP access for RM EasyMail Plus.



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Latest Technical Articles


Technical ArticleDownloading and using the Tandberg Tape Tool to test your Tandberg tape unit - 24 Jul 2008

Procedure for downloading and using the Tandberg Tape Tool to test your Tandberg tape unit.



Technical ArticleSuggestions for modifying the D2D2T regime over holiday periods - 23 Jul 2008

During holiday periods when very little data will change on a school network, it may be beneficial to reduce the number and/or type of backups executed by Disk 2 Disk 2 Tape.



Technical ArticleAQA Appiled Sciences installation fails, or partially completes - 23 Jul 2008

Installation issue with AQA Appiled Sciences.



Technical ArticleRM RackServ Pro - Alarm on but no RAID drive failures - 21 Jul 2008

Explains how an alarm on the RM RackServ Pro can be caused by not plugging in one of the redundant power supply units.



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