RM Support Online Community Connect 3 Articles - Latest Publishedhttp://www.rm.com/supportKeep current with all new RM Support Online Community Connect 3 Articlesen-gb240Adobe AIR 3.x - RM Package Blueprint TemplateThu, 09 May 2013 13:08:01 UTContains an RM Package Blueprint Template for Adobe AIR 3.x allowing you to create packages using the latest exe from Adobe.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3223886&nav=0&referrer=rssJava Runtime Environment SE 1.7.0.210 - RM Package BlueprintTue, 07 May 2013 13:58:01 UTDescribes how to install Java Runtime Environment SE 1.7.0.210 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3282368&nav=0&referrer=rssRM Portico - verbose loggingWed, 01 May 2013 11:12:00 UTHow to enable verbose logging for RM Portico.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3239401&nav=0&referrer=rssRM Portico users with privileged rights on a computer see more shares than expected in the RM Portico websiteThu, 25 Apr 2013 13:36:01 UTDescribes why RM Portico users with privileged rights on a computer see more shares than expected in the RM Portico website.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC2597827&nav=0&referrer=rssMicrosoft Security Updates for Community Connect 3 - April 2013 [HFXCC3298]Wed, 24 Apr 2013 13:46:01 UTCommunity Connect 3 Security Update to apply critical Microsoft Security Updates to servers and workstations.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3251778&nav=0&referrer=rssPackages for SIMS 2013 spring releaseFri, 19 Apr 2013 11:14:01 UTExample computer packages for SIMS 2013 spring main release.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3249948&nav=0&referrer=rssCC3 - CC4 TEN software compatibilityFri, 19 Apr 2013 11:00:01 UTProvides a compatibility table showing what CC3 software will and will not work in a CC4 TEN environment.http://www.rm.com/Support/NewsAndAlerts.asp?cref=NWS3092167&nav=0&referrer=rssMicrosoft Silverlight 5.1.20125.0 - RM Package BlueprintMon, 08 Apr 2013 13:10:00 UTDescribes how to install Microsoft Silverlight 5.1.20125.0 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3241346&nav=0&referrer=rssHigh memory usage on VMware vCenter server after upgrading to VMware vCenter 5.1Mon, 08 Apr 2013 11:34:01 UTExplains why there is high memory usage on VMware vCenter server after upgrading from VMware vCenter 4.1/5.0 to VMware vCenter 5.1.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3240866&nav=0&referrer=rssReduced performance of VMware virtual serverFri, 05 Apr 2013 13:59:49 UTExplains why the performance of VMware virtual server is reduced.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3240927&nav=0&referrer=rssGoogle SketchUp 8.0.16846 - RM Package BlueprintFri, 05 Apr 2013 10:04:01 UTDescribes how to install Google SketchUp 8.0.16846 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3240304&nav=0&referrer=rssAdobe Reader XI (11.0.02) - RM Package BlueprintFri, 05 Apr 2013 09:36:01 UTDescribes how to install Adobe Reader XI (11.0.02) on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3240249&nav=0&referrer=rssJava Runtime Environment SE 1.7.0.170 - RM Package BlueprintWed, 27 Mar 2013 13:54:01 UTDescribes how to install Java Runtime Environment SE 1.7.0.170 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3233769&nav=0&referrer=rssAdobe Shockwave Player 12.x - RM Package Blueprint TemplateFri, 22 Mar 2013 15:54:00 UTContains an RM Package Blueprint Template for Adobe Shockwave Player 12.x allowing you to create packages using the latest MSI from Adobe.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3186454&nav=0&referrer=rssWindows Server Backup with RDX and VHDFri, 22 Mar 2013 14:24:00 UTUse VHDs as the backup destination for Windows Server Backups on removable RDX media.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3128083&nav=0&referrer=rssMicrosoft Security Updates for Community Connect 3 - March 2013 [HFXCC3297]Thu, 21 Mar 2013 16:48:01 UTCommunity Connect 3 Security Update to apply critical Microsoft Security Updates to servers and workstations.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3210000&nav=0&referrer=rssThe latest Network Support Bulletin has been publishedMon, 18 Mar 2013 10:50:01 UTIssue 49 of the Network Support Bulletin is now available to read.http://www.rm.com/Support/NewsAndAlerts.asp?cref=NWS3182679&nav=0&referrer=rssRM Portico for CC3 Release NoteWed, 06 Mar 2013 13:40:01 UTA download of the Release Note for RM Portico for CC3.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3180609&nav=0&referrer=rssMicrosoft Security Updates for Community Connect 3 - February 2013 [HFXCC3296]Wed, 27 Feb 2013 16:26:01 UTCommunity Connect 3 Security Update to apply critical Microsoft Security Updates to servers and workstations.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3161735&nav=0&referrer=rssFancy a chat? Introducing RM WebChat betaWed, 27 Feb 2013 00:00:00 UTRM WebChat beta is a new way of contacting your RM Support team.http://www.rm.com/Support/NewsAndAlerts.asp?cref=NWS3156087&nav=0&referrer=rssCars Maths in Motion 14.1 - RM Package BlueprintMon, 25 Feb 2013 10:22:00 UTDescribes how to install Cars Maths in Motion 14.1 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3142349&nav=0&referrer=rssJava Runtime Environment SE 1.7.0.130 - RM Package BlueprintThu, 21 Feb 2013 13:58:00 UTDescribes how to install Java Runtime Environment SE 1.7.0.130 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3155327&nav=0&referrer=rssHow to clear the 'still infected' status from reports in the Symantec Endpoint Protection Manager on RMVP 5/5.1 and RMVP 6Thu, 21 Feb 2013 11:34:00 UTExplains how to clear the 'still infected' status from reports in the Symantec Endpoint Protection Manager (SEPM).http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3075779&nav=0&referrer=rssWhere can I download my Symantec licence keys and slf files?Tue, 19 Feb 2013 10:32:05 UTProvides the location from where you can download the Symantec Backup Exec, Symantec Endpoint Protection, Symantec Mail Security and RM Virus Protect for Exchange licence keys and slf files.http://www.rm.com/Support/NewsAndAlerts.asp?cref=NWS3147224&nav=0&referrer=rssComputers with Java 7 installed show logon prompts when browsing web pagesWed, 13 Feb 2013 12:10:01 UTExplains why computers with Java 7 installed show logon prompts when browsing web pages.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3077741&nav=0&referrer=rssGoogle Earth 7.0.2.8415 - RM Package BlueprintFri, 01 Feb 2013 13:54:02 UTDescribes how to install Google Earth 7.0.2.8415 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3064212&nav=0&referrer=rssJava Runtime Environment SE 1.7.0.110 - RM Package BlueprintFri, 25 Jan 2013 15:01:01 UTDescribes how to install Java Runtime Environment SE 1.7.0.110 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3064157&nav=0&referrer=rssRM Portico display issues on an iPad running SafariFri, 25 Jan 2013 13:40:00 UTThe RM Portico website may not render correctly when using Safari on an iPad.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3075645&nav=0&referrer=rssHow to defragment a disk held on your SANFri, 25 Jan 2013 12:22:00 UTAdvice on defragmenting a disk which is held on your SAN.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3082453&nav=0&referrer=rssMicrosoft Security Updates for Community Connect 3 - January 2013 [HFXCC3294]Thu, 24 Jan 2013 16:18:01 UTCommunity Connect 3 Security Update to apply critical Microsoft Security Updates to servers and workstations.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3066988&nav=0&referrer=rssMicrosoft Security Updates for Community Connect 3 - Out of band January 2013 [HFXCC3295]Wed, 23 Jan 2013 14:18:00 UTCommunity Connect 3 Security Update to apply critical Microsoft Security Updates to servers and workstations.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3064088&nav=0&referrer=rssTroubleshooting HP P2000 SAN events using HP Storage Management ConsoleTue, 22 Jan 2013 14:04:00 UTDetails on how to check in HP Storage Management Console for any fault status.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3068858&nav=0&referrer=rssHow to log on to the HP Storage Management UtilityTue, 22 Jan 2013 10:02:00 UTHow to access the HP Storage Management web interface and perform basic management tasks for an HP P2000 SAN.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3067757&nav=0&referrer=rssHow to free disk space when the System Volume Information folder is taking up the available space on a Community Connect serverMon, 21 Jan 2013 10:54:00 UTProvides information on how to free disk space when the System Volume Information folder is using up too much of the available space on a Community Connect server.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3024389&nav=0&referrer=rssApache OpenOffice 3.4.1 - RM Package BlueprintFri, 18 Jan 2013 12:08:00 UTDescribes how to install Apache OpenOffice 3.4.1 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3059669&nav=0&referrer=rssKodu Game Lab 1.2.88 - RM Package BlueprintWed, 16 Jan 2013 13:22:01 UTDescribes how to install Kodu Game Lab 1.2.88 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3058343&nav=0&referrer=rssMicrosoft Small Basic 1.0 - RM Package BlueprintMon, 14 Jan 2013 13:54:00 UTDescribes how to install Microsoft Small Basic 1.0 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3045943&nav=0&referrer=rssAdobe Flash Player 11.x - RM Package Blueprint TemplateFri, 11 Jan 2013 08:50:09 UTContains a package template for Adobe Flash Player 11 allowing you to create packages using the latest MSI from Adobe.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN2949375&nav=0&referrer=rssRM Package Blueprint TemplateThu, 10 Jan 2013 13:42:01 UTRM Package Blueprint Template is an evolution of RM Package Blueprint. It will help you to keep your applications and plugins up-to-date easily by making installation and distribution on your Community Connect network swift and simple.http://www.rm.com/Support/NewsAndAlerts.asp?cref=NWS3050833&nav=0&referrer=rssGoogle SketchUp 8.0.15158 - RM Package BlueprintWed, 09 Jan 2013 15:58:00 UTDescribes how to install Google SketchUp 8.0.15158 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3047237&nav=0&referrer=rssVLC Media player 2.0.5 - RM Package BlueprintMon, 07 Jan 2013 11:16:01 UTDescribes how to install VLC Media player 2.0.5 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3043802&nav=0&referrer=rssGreenfoot 2.2.1 - RM Package BlueprintMon, 07 Jan 2013 10:48:00 UTDescribes how to install Blueprint Greenfoot 2.2.1 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3042795&nav=0&referrer=rssInstalling Microsoft Learning Suite on a Community Connect networkFri, 04 Jan 2013 12:22:01 UTProvides information on Microsoft Learning Suite and some of its components.http://www.rm.com/Support/TechnicalArticle.asp?cref=TEC3034622&nav=0&referrer=rssMicrosoft Security Updates for Community Connect 3 - December 2012 - Re-release [HFXCC3293]Fri, 04 Jan 2013 11:20:00 UTCommunity Connect 3 Security Update to apply critical Microsoft Security Updates to servers and workstations.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3041264&nav=0&referrer=rssAdobe Flash Player 11.5.502.135 - RM Package BlueprintFri, 21 Dec 2012 12:30:01 UTDescribes how to install Adobe Flash Player 11.5.502.135 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3037548&nav=0&referrer=rssJava Runtime Environment SE 1.7.0.100 - RM Package BlueprintFri, 21 Dec 2012 12:22:01 UTDescribes how to install Java Runtime Environment SE 1.7.0.100 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3038224&nav=0&referrer=rssMicrosoft Security Updates for Community Connect 3 - December 2012 [HFXCC3292]Thu, 20 Dec 2012 10:16:01 UTCommunity Connect 3 Security Update to apply critical Microsoft Security Updates to servers and workstations.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3026653&nav=0&referrer=rssAdobe Shockwave Player 11.6.8.638 - RM Package BlueprintTue, 11 Dec 2012 16:20:01 UTDescribes how to install Adobe Shockwave Player 11.6.8.638 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3022558&nav=0&referrer=rssAdobe Flash Player 11.5.502.110 - RM Package BlueprintMon, 10 Dec 2012 15:46:01 UTDescribes how to install Adobe Flash Player 11.5.502.110 on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3020205&nav=0&referrer=rssAdobe Reader XI (11.0) - RM Package BlueprintMon, 10 Dec 2012 11:00:00 UTDescribes how to install Adobe Reader XI (11.0) on your Community Connect 3/Community Connect 4 networks using the RM Package Blueprint.http://www.rm.com/Support/GeneralDownload.asp?cref=DWN3019520&nav=0&referrer=rss