Community Connect 4 portal

Support HomeMy Support CallsKnowledge LibraryMy LibraryMy ComputerConnect 4 Home

RSS Feed for Community Connect 4 Portal articlesWhat is RSS ?
Welcome to the CC4 Support Portal


Username or Email:
Forgotten your username or password?
Password:

 or 
Remember Me:
What does this mean?


Editor's choice


Locked DownloadImportant CC4 software update to enable Wake On LAN (WOL) support on Windows 7 SP1 64-bit computers [CC4UPD137] - 15 May 2013
 Provides a CC4 software update to enable Wake On LAN (WOL) on Windows 7 SP1 64-bit computers.


Locked DownloadImportant CC4 software update for all Windows 7 SP1 64-bit, Windows 8 and CC4 Anywhere networks [CC4UPD139] - 14 May 2013
 CC4 software update that delivers fixes for 64-bit clients and includes a database server patch to support Windows 7 64-bit CC4-Ready computers.


DownloadSpring 2013 RM Seminar slides and notes - 12 Apr 2013
 Downloads of the session slides and notes from the spring 2013 RM Seminars.


Locked DownloadDriver Update 52a for Community Connect 4 networks [CC4DRV052a] - 25 Apr 2013
 A download to install updated drivers for use during computer builds on Community Connect 4 networks.


Locked News ArticleThe latest Network Support Bulletin has been published - 18 Mar 2013
 Issue 49 of the Network Support Bulletin is now available to read.


Locked DownloadImportant CC4 Update to configure CC4 database maintenance tasks for Windows Server 2008 R2 First servers [CC4UPD134] - 26 Feb 2013
 Provides an update to address an issue with CC4 database maintenance tasks which are not correctly created on CC4.3 networks.


Locked DownloadImportant CC4 Update to resolve RM Connector logon issues on 64-bit computers [CC4UPD131] - 19 Feb 2013
 Provides an update to resolve an issue where an incorrect software update message is displayed when a user logs on to RM Connector on a 64-bit computer.


DownloadWindows 7 Service Pack 1 (64-bit) for Community Connect 4 - 02 Oct 2012
 Provides a download of a build image for Windows 7 Service Pack 1 (64-bit) Professional and Enterprise for Community Connect 4 networks and an update to RM SmartClient.


Locked DownloadCC4 packaging guide - 20 Feb 2013
 A top-level guide to packaging applications on CC4 covering the different methods which you can use to get an application ready for assignment to computers.


Locked Technical ArticleTroubleshooting CC4 computer build failures using logfiles - 11 Mar 2010
 Provides details on the logfiles worth reviewing when diagnosing CC4 computer build failures, or if requested by an RM Support engineer


Locked Technical ArticleCommunity Connect 4 computer build process - Index article - 20 Aug 2008
 Index article with links to technical and reference articles on the Community Connect 4 computer build process.


Locked Technical ArticleCommunity Connect backup guide - Using and troubleshooting RM Server Backup - 13 Jun 2008
 To help identify the cause of and solutions to common backup issues on a Community Connect network. Links to articles on how to use RM Server Backup on a day to day basis.


Latest Community Connect 4 technical articles


Locked Technical ArticleHow to use the Symantec Help (SymHelp) tool to detect port conflicts with RM Virus Protect 6 (RMVP6) - 24 May 2013

Describes how to use the Symantec Help (SymHelp) tool for detecting port conflicts with RM Virus Protect 6 (RMVP6).



Locked Technical ArticleSaving a record of your Community Connect 3 GPO settings (CC4 TEN for CC3) - 24 May 2013

Describes how to save a record of all your GPO settings, a recommended precaution before a CC4 TEN (Tools for Existing Networks) transition.



Locked Technical ArticleHow to disable Unified Extensible Firmware Interface (UEFI) on the Lenovo ThinkPad - 21 May 2013

Provides information on how to disable Unified Extensible Firmware Interface (UEFI) in order to make the Lenovo ThinkPad Windows 7 non-UEFI bootable.



Locked Technical ArticleRebuilding a (Windows 8) GPT based computer as CC4 Microsoft Windows XP or Windows 7 - 15 May 2013

Steps required to make it possible to build a GPT partitioned computer as CC4 Windows 7 or CC4 Windows XP.



Locked Technical ArticleWindows apps fail to launch on CC4 Windows 8 computers - 14 May 2013

Explains possible reasons and provides resolutions on why Windows apps fail to launch on CC4 Windows 8 computers.



Locked Technical ArticleAdministrative users on CC4 Windows 8 computers are unable to run one or more applications - 14 May 2013

Describes possible reasons why administrative users may be unable to run applications on CC4 Windows 8 computers, with suggested workarounds.



More Technical Articles...

Latest CC4 Downloads
Locked DownloadHow to exclude files and folders in Soph ...
Locked DownloadRM System Proxy - Updated package for 64 ...
Locked DownloadImportant CC4 software update to enable ...
Have Your Say
Have Your Say
How can we enhance and improve our Community Connect range of products?
  How do I contact RM Support?
Community Connect 4 Portal
Community Connect 4 Portal
Discuss with your peers

Visit all of the Communities forums


Visit the CC4 Communities forum 


Visit the RM Developer forum


Event Master Alert Premium

Watch a video on 'The technician that never sleeps!'

RM Package Blueprint list

Click here to see a list of all the RM Package Blueprints.

 

Video tutorials at ConnectTV


Is your network up to date?

Updates

Drivers


Community Connect 4 News

Locked News ArticleFAQ - Windows 8 on Community Connect 4 - build client field trial
Locked News ArticleCC3 - CC4 TEN software compatibility
Locked News ArticleFAQ - Microsoft Windows Server 2012 on Community Connect 4
More News...

Upcoming Training

30 May 2013
Community Connect 4 FastTrack
30 May 2013
Community Connect 4 FastTrack
Go to the Events homepage...

Planning your CC4 network?

CC4 Planning Guide
Hardware specifications for CC4
Hardware specifications for CC4.3
Support Information

Welcome to the CC4 Portal
For Support Information click here.
RM Networks Product Support Lifecycle Policy
Third party contact list
Support Terms and Conditions (pdf)
CC4 Applications Area
Top of Page Top of Page