We can help you tread the fine line between a great ICT support service for your teachers, and spending appropriately, but not excessively, on the cost of your IT support. You can have both!
When we visit schools we often see one or more of these scenarios:
1. To get all the skills we need, we are recruiting too many expensive IT experts.
With the complexity of school networks today it’s not cost effective to try and train or recruit for expertise in every technology. By outsourcing with RM Flex for the expert skills you need, only when you need them, you can reduce the size of the team you need in school. This works well in parallel with your in-school ‘generalists’ and can deliver serious cost savings.
RM Flex provides considerable cost savings for UTC Oxfordshire
In May 2015, UTC Oxfordshire selected RM Education to provide their ICT support service.
Budget solutions: Reducing ICT support costs
2. To keep on top of all the firefighting, we are recruiting too many technicians.
Growing demand for 1:1 devices and a range of solutions including Apple, Google and Microsoft means that you’ll be getting more and more requests for support. Adding more technicians doesn’t solve the problem though – it only addresses the symptom, and the problem will reappear. By centrally logging all your support requests through RM Flex we can use root cause analysis to identify technical issues or staff training needs and fix the underlying problem
Big Data: your voice of experience
8 steps to really successful ICT
3. We don’t like the idea of outsourcing because we like to be in control.
Most schools today don’t run their own school kitchen. Why? Because it used to be easy to manage but you now have to keep on top of legislation, requirements, best practices, suppliers, process improvements and expert staff recruitment; there are specialist providers who can do a better job. School ICT used to be like maintaining a push bike, but times have changed, and your technology is now equivalent to a Formula 1 car. With RM Flex as your pit crew, you’ll be Team Principal, but you’ll have experts on your team working towards your goals.
A trusted ICT support partner at St Patrick's RC High School
St Patrick's RC High School is a co-educational faith secondary school located in Greater Manchester. Find out why they have chosen RM have been their ICT support provider since 2010.
Budget solutions: choosing the right ICT partner for your school
To find out more call us free on 0808 172 9534 or email firstname.lastname@example.org