IT services for primary schools
RM’s IT services provide the technology a primary school needs to:
- teach engaging lessons
- meet safeguarding obligations
- collaborate to reduce workload
- protect themselves from cyber threats
We only work in the education sector and have done for more than 50 years. Over 6,000 schools trust us to provide IT services giving us a deep understanding of the challenges schools and trusts face.
Managed IT support that enables teachers to teach and learners to learn
Our portfolio of managed IT support services gets problems fixed quickly. At the same time, we work on continuous improvement to prevent problems reoccurring.
School staff contact our service desk via our ‘Rapid Response’ app. One of our expert engineers will respond within two minutes. We resolve approximately 70% of problems in the first contact, minimising disruption in school.
Our 24-hour systems management and monitoring service monitors over 75,000 Windows servers and devices in UK schools, responding to alerts and dealing with incidents behind the scenes.
All our support services can combine with existing on-site resources or scheduled engineer visits to handle issues or projects that require on-site intervention.
Broadband
Fast, reliable and secure broadband connections
We continually invest in our infrastructure so it delivers the uptime you need. Instead of worrying about buffering, our connections remove uncertainty from using online learning resources and deliver smooth-running administrative systems.
Our connections include important cyber security protections such as Police CyberAlarm, NCSC PDNS, plus a DfE compliant firewall and DDoS protection.
We offer the full range of connection types at prices to suit your budget.
Content filtering
Protecting staff and students online
RM SafetyNet is easy-to-use content filtering to protect your students from harmful online content.
- fully KCSIE compliant
- easy to manage filtering levels for groups or individual users
- cloud-based for automatic updates
- real-time alerts to notify of attempted access to undesirable content
- on and off-site coverage with SafetyNetGo.
Our per-pupil pricing suits primary school budgets and means you don’t pay for more than you need.
Infrastructure
Dependable connections everywhere, inside and out
Inconsistent wi-fi across schools leads to slow logins and unreliable connections, disrupting learning and limiting opportunities to use online resources. Our network design and installation service brings a secure, reliable connection to the whole school site.
We’ve helped over 240 schools transform their network connectivity using Department for Education funding and many more upgrade in a budget-friendly way.
Cyber security
Protecting data and systems
Our experience supporting schools of all sizes means that we can evaluate your cyber security position and implement practical steps to protect against cyber attacks:
- secure back up for disaster recovery
- authentication for access to critical systems and data
- system updates and patching
- email configuration to reduce vulnerabilities
Hardware
Laptops and other devices designed and priced for education
Our close partnerships with HP, Lenovo and other leading hardware suppliers give our customers access to the latest classroom-tested devices at great prices.
Ordering is easy from our online store. When buying new devices from RM, schools can save money thanks to manufacturer trade-in schemes, offering up to £150 cashback when recycling devices up to ten years old.
Password and access management
Simplifying access to applications for staff and pupils
RM Unify gives primary schools an easy way to manage access to applications for teachers, staff and learners with a single username and password. RM Unify prevents delays accessing learning resources and ensures DfE compliant data protection.
- used by over 7,500 schools in the UK
- 740,000+ users log in to RM Unify every month
- users can access over 200 applications directly from their RM Unify launchpad
User and computer management
Simplify device and network administration
Managing a school’s IT devices and network often involves complex, time-consuming, and expensive management tools. RM’s CC5 is a single, intuitive tool that handles device and user setup, access to a school’s different systems and reports to show the status of applications, users and devices.
Collaboration and productivity
Exploit the full capabilities of Google and Microsoft
RM’s team of education consultants helps schools set up Microsoft and Google environments to reduce manual workload, manage lesson planning, track CPD and organise appraisal.
Often schools already using Google Workspace for Education or Microsoft 365 for Education only benefit from a fraction of the features available. By showing schools the capabilities of their existing systems, we can frequently prevent them spending money on other applications with the same functionality.