Improving the candidate experience in digital assessment

Let's work together to improve the assessment experience for all learners

As education technology continues to accelerate, and AI repeatedly dominates headlines, we're bringing focus back to the learner and candidate experience. We want to understand how learner requirements are changing, and how we, as an assessment service provider can keep up - creating a modern, fair and equitable digital assessment experience that lets students demonstrate their skills, and prepares them for the world of work.

The Candidate Lens Series

The Candidate Lens is a series that showcases real learner experiences in a rapidly evolving assessment landscape.

We speak with experts from across the sector and with candidates themselves to explore their journeys, and to examine how assessment should adapt to fit the needs of every candidate.

Episode 1 'How are learner profiles evolving' with RM's Lead Architect James Spurgeon
Episode 2 'What support do organisations need' with RM's Digital Adoption and Training Lead Gwyneth Toolan
Episode 3 'Assessment through the eyes of the candidate' with current student Teagan MacLeod

Dive into these bite-size videos today and discover how the assessment experience could work better for more candidates

Watch the series

Candidate Experience: Ideas, Insights, Innovation

Read the latest thinking on candidate-first assessment experiences in a rapidly evolving landscape

Blog | Candidate Experience

How the reliability of assessments drives candidate experience

Webinar recording with Cambridge University Press & Assessment and CIPS

Creating better candidate experience with digital assessment

Blog | Candidate Experience

Why the future of assessment belongs to the candidate, not the examiner

An interview with Rita Bateson, Founder of Eblana Learning

Rethinking exams for a digital generation

Blog | Candidate Experience

Chasing two goals: the experience of exam candidates with competing demands

2-Mar-18-2026-03-56-19-2611-PM

We’re putting the candidate experience firmly in the spotlight at our next RM Summit

Join us to explore the latest capabilities of our market‑leading assessment platform, with the programme focusing on the candidate experience – sharing practical ways to enhance it at every stage of the assessment journey. You will exchange knowledge and hands‑on experience, and support one another in getting the very best from experts in the industry.

The conference will take place in London early in 2027, with full details to follow – register your interest now to be the first to hear when the schedule and venue are announced with details on how to book your free tickets.

Register your interest