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Let's work together to create a brilliant candidate experience

Every student has a unique journey, and the way we assess their abilities must reflect that diversity

As education technology continues to accelerate, and AI repeatedly dominates headlines, we're bringing focus back to the learner and candidate experience. We want to understand how learner requirements are changing, and how we, as an assessment service provider can keep up - creating a modern, fair and equitable digital assessment experience that lets students demonstrate their skills, and prepares them for the world of work.

The Candidate Lens Series

The Candidate Lens is a series that showcases real learner experiences in a rapidly evolving assessment landscape. We speak with experts from across the sector and with candidates themselves to explore their journeys, and to examine how assessment should adapt to fit the needs of every candidate.
Trinity College London

Eleanor Andressen, Chief Academic Officer explains how different assessments can give students the chance to demonstrate a range of competencies; and what’s different and what remains the same for candidates around the world

Assessment design

Digital exam platform usability and accessibility contribute hugely to the candidate experience. RM's Head of Design, Krystel Boland, describes the many factors that go into creating digital assessment systems that ensure every candidate gets the result they deserve. 

The candidate's perspective

Experience the stark differences between remote and in-person examinations. Teagan shares her personal journey of taking GCSEs remotely while living in Canada, compared to her current experience with A-levels in a traditional school setting. 

What it means to awarding body leaders

We invited experts from professional qualification and general qualification awarding bodies to a roundtable discussion. This report is an account of the honest and all-embracing discussion of candidate experience – where it’s at and where it should go.

"The responsibility for delivering great candidate experience is a shared one. As awarding bodies we have the most to contribute but we need to work with regulators and wider industry to make sure that candidates can access assessments that meet their needs today and in the future."

 

Candidate Experience: Ideas, Insights, Innovation

Read the latest thinking on candidate-first assessment experiences in a rapidly evolving landscape

Blog | Candidate Experience

How the reliability of assessments drives candidate experience

Webinar recording with Cambridge University Press & Assessment and CIPS

Creating better candidate experience with digital assessment

Blog | Candidate Experience

Why the future of assessment belongs to the candidate, not the examiner

An interview with Rita Bateson, Founder of Eblana Learning

Rethinking exams for a digital generation

Blog | Candidate Experience

Chasing two goals: the experience of exam candidates with competing demands

Join us at the RM Summit 2027 to put candidate experience centre stage

The RM Summit 2027 is a chance for the assessment community to come together, share perspectives, and explore the topics shaping candidate experience. Across the day, we’ll hear different viewpoints, exchange ideas drawn from real experience, and make space for the conversations that help our sector learn from one another. 

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Ready to modernise your assessments?