rmProductLogo_RM-CC5

For CC4 customers

Community Connect 5 > For CC4 customers

What do you need to know?

As we introduce CC5 to the education world, our immediate priority is to help our CC4 customers. Microsoft stopped providing Windows 10 support in October 2025. To coincide with this RM stopped providing CC4 software and security updates from October 2025, so it’s important that you start planning for the future of your network.

Are you ready for CC5?

CC5 is compatible with Windows 11 devices. One of the first things you might like to check is whether your school is ready for CC5. For our existing CC4 customers, we have created a device-readiness checker that you can run on your CC4 networks.

This tool will generate a report that shows your device readiness.

Screen-cc5readiness
store
What if you have incompatible devices?

Our advice is to procure devices that are compatible with Windows 11 to future-proof your devices as best as possible. You can shop compatible devices on our online store here. If you would prefer to speak to somebody then you can contact us through the rm.com website, Or send an email to getintouch@rm.com.

oldDevices
What if you don’t have the budget for new devices?

Microsoft announced that they are providing Extended Security Updates (ESU) for Windows 10 devices beyond the October 2025 end of life date. This is suitable for those customers that are looking to squeeze an extra bit of life out of their current devices, but we must stress that this is not a long-term solution and is intended to help customers who can’t make the move immediately.

support
Supporting CC4 beyond October

If you were not able to make the switch before October 2025, we will continue to support customers that have Windows 10 ESU - if they commit to making the switch to CC5 by taking out a new licence with us. The upkeep of our customer networks is of great importance to us so we’re pleased to offer this option to those customers that need it.

Looking to save even more on new Windows 11 compatible devices?

Don't forget about our trade-in schemes from HP (Brighter Futures) and Lenovo (ConnectEd).

BrighterFutures

 

BrighterFutures-1

 

CC5 pricing

Our team can help you in understanding what the estimated cost for CC5 and the installation will be.

To help us process your request effectively, we would recommend that you prepare the following information:

Collecting this information will help us handle your enquiry as swiftly as possible.

Another point of discussion that will impact your price is the work required to install CC5. Some parts you may wish to do yourself, and some you may like some assistance from RM. We will talk you through these items as part of your price.

Request price