Helping clients navigate their digital transformation journey
RM and Searchlight Consulting have formed a strategic partnership to help educators and learners get more value, faster, from digital assessment.
By combining RM’s deep experience in education technology with Searchlight’s digital transformation expertise, we deliver tailored consulting that accelerates the adoption and benefits of digital assessment for educational organisations.
5 steps to delivering digital transformation
Based on our engagement with assessment providers around the world over the last 50 years, RM has established that there are 5 steps to delivering successful transformation from paper to digital.

Our services
Our portfolio of services can be tailored to meet your specific needs as we help you define, design and deliver digital assessment programmes:
Strategy alignment
- Align business, digital and application strategy
- Boardroom engagement to shape transformations
Target operating model
- Digital strategy and roadmap
- Definition and design of business operating models
- Digital innovation
Digital roadmap design
- Define a roadmap for change
- Prioritise capabilities to be uplifted
- Define the transition points, to accelerate benefits realisation
Digital assessment adoption
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Process and organisational readiness review
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Change management for long term assessment transition programmes
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Assessment design and development
Delivery assurance
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Transformation office established to mobilise digital transformations
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Shaping business cases
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Engage teams from clients’ businesses and external stakeholders
- Launch the transformation
Enterprise architecture (Architecture as a Service - AaaS)
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Application landscape rationalisation
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Capability and vendor alignment
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Selection and commercial contracting
IT and digital operating model
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Defining the digital & IT capabilities that are established in house and which might be considered for outsourcing
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Establishing new ways of working that enable digital business capabilities to be deployed and the benefits available to be accessed and optimised
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Creating a roadmap to gradually increase operating model maturity with respect to people, process, enabling technology, culture and strategy
Master data governance
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Maturity assessment
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Data capability upgrade
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Data ETL (Extract, Transform and Load) delivery services
- Master data architecture
Our experts
Steve Sharp
Engagement Director

25 years of experience helping clients to design and deliver business transformations. Focus on aligning business, digital and application strategy and designing transformations to deliver benefits at pace.
Graham Bateman
Senior Project Director
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Extensive management experience across all stages of the business change management and solution delivery lifecycles, and is adept in utilising waterfall, iterative and agile delivery methods.
Andrew Lapham MSc
Chief Digital Officer
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A strong strategic knowledge of the global digital marketplace backed up with solid international consulting experience having lived and worked in Europe.
Gareth Williams
Lead Service Architect
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Gareth consults on all aspects of service design and transition for digital assessment with a user-centric approach - including operational readiness, user experience and support, training and capability building and process mapping.
Gwyneth Toolan
Digital Adoption Manager
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Gwyneth is RM’s Digital Adoption Manager, working with the biggest names in global high stakes assessment to ensure their users and customers are ready, excited and confident for the move to digital assessment.
Keith O’Hara
Delivery Director
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A digital transformation programme director with over 25 years of experience helping clients transform their business through better use of technology, focussing on always delivering tangible benefits.
Our track record
Our consultancy draws on RM’s 50 years of specialist experience as a global EdTech digital learning and assessment solutions provider, combining it with Searchlight’s 17 years of digital transformation design and delivery capabilities.
This makes us uniquely placed to bring assessment platform and consulting know how together to help customers accelerate their digital assessment journey, supporting and enabling digital implementation and adoption.
We can support you with guidance on:
- how to get started on moving from paper to digital assessment
- moving forward with digital programmes that have already started but are stalling
- successful delivery, when organisations have had one or more attempt at digital transformation
- realising the benefits at the pace desired
RM Consulting Webinar Series | From vision to action
Watch our on-demand recordings of webinars that are designed to support you with your digital transformation.
Ready to modernise your assessments?
Whether you're scaling globally, refining quality, or just starting your digital journey, we're here to help you get it right - with technology, expertise and outcomes you can trust.