Affordable,
high-quality digital telephony

RM Voice is a UK-hosted cloud telephony system designed for schools. It provides fast, reliable and efficient communications across a dedicated network, tailored to the needs of your school or trust.

RM Voice includes a suite of education-focused features, including options to handle events such as broadcasting whole-school emergency messages, scenarios involving children with care plans and updating parents/carers with temporary messages.

Cloud-hosted telephony avoids the need for any additional on-premise hardware – it just needs a VoIP handset or alternative device in each location you wish to be able to make and receive calls. It can be accessed by almost all Internet-enabled devices, used across multiple school sites and managed through an easy-to-use dashboard.

Request a quote

Security alerts and paging

Helps you meet DfE and Ofsted requirements, including preparation for a lockdown event without the need for additional tannoy systems

Scheduling and routing

Set holiday and inset dates in advance, and schedule or manually toggle night mode, call forwarding and more

Student support lines

Allow students to anonymously record messages to report bullying, express wellbeing concerns and other safeguarding matters

IVR and recorded messages

Interactive voice response can inform or redirect callers without you even picking up the phone

MIS integration

Sync all your telephone contacts and other data from your school management information system

Free inter-site calls

For trusts and federations (or anyone using RM Voice)

Plus many other features, including all those you might have come to expect.

Security and support

Paging facility and security alerts
Student support lines
UK-hosted systems
Multiple system failovers
Ability to restrict calls
Advanced fraud protection

Customer support desk including out-of-hours cover for any service-affecting issues

Systems management

Simple admin & user portal
Extensive reporting suite
Centralised reception
Unlimited concurrent calls
Dedicated phone numbers - Personalised number and login for each staff member (log in to up to 5 devices at once)
Groups
Porting and transferring numbers
Advanced call routing
Night mode option
Auto attendant feature (interactive voice response - IVR)
Set holiday & inset dates in advance
MIS integration available: import contacts from database

Call features

Can all be managed and customised from the online portal:

Directory and speed dial
Call logging
Call reporting
Call recording
Call forwarding
Call screening/caller display
Missed & unreturned call tracking
Smart voicemail (voicemail to email)
Virtual conference calls
Greetings

Free inter-site calls between any RM Voice users

Optional call packages

See detailed PDF of all the features

UK PSTN Switch-off

BT Openreach announced that the traditional telephone system in the UK will be switched off at the end of January 2027 (extended from December 2025). Indeed, since the start of September 2023, buying or adding to existing analogue services has no longer been possible.

All schools will need to replace their existing analogue public switch telephone network (PSTN) telephony systems with a digital one that routes calls over the internet.

If your school still uses a traditional telephone system we advise you to start planning which alternative services you will migrate to.

Powerful softphone app

The Web Real-Time Communication (WebRTC) cross-platform interface synchronises features across the desktop, laptop and mobile apps so that almost any device with a modern web browser can become an extension of your telephone system.

If a staff member in the playground needs to be contacted or raise an issue, RM Voice is available right from their mobile phones.

Request a quote

A smarter approach to safeguarding and compliance

Complete your digital transformation with RM SafetyNet, a trusted filtering solution that delivers smarter reporting and simpler management, reducing admin pressure on your IT and DSL teams. Benefit from automated reports, MAT-level alerts, and tamper-proof logging to ensure your systems remain secure, auditable, and fully compliant.

Learn about our filtering solution

Discover

Products and services

Shop

Discover

Services

Discover

Shop

RM Technology

RM Assessment

News

Our blogs

Events and webinars

About us

Get in touch

Investor hub

Affordable,
high-quality digital telephony

Why choose RM Voice?