Support and
Security Services
Support services
Tel: 08454 040 000
Please note, when calling our Support Services for an incident you will be presented with five options. Please see the guide below to help direct you to the correct support team:
Option 1 - Network or server support
Option 2 - Apple support
Option 3 - Warranty support on RM-manufactured computers or servers
Option 4 - RM Unify, Office365 and RM Curriculum Applications such as Easimaths
Option 5 - Internet connectivity and services
You will then get through to an engineer who will begin to assist you with your query.
Visit support onlineRM Assessor Support
For the RM Assessor support helpdesk, please follow the link through to the RM Results website to access numbers for awarding body helpdesk lines.
Helpdesk SupportSecurity issues &
Vulnerabilities
At RM Education we take your security and privacy seriously. However, if you believe you have discovered a vulnerability in an RM Education product or have a security incident you would like to report to us, please contact us online or email incident@rm.com with full details of the vulnerability or incident.
We will investigate your concerns swiftly to verify and fix any issues or vulnerabilities. If requested, we will communicate with you as to the state of the fix.
As your trusted ICT partner it's important to us to work with you to create a safer and more secure experience for all our customers.