Modular & Scalable
Managed IT Services for
MATs
At RM our managed IT services are designed specifically for Multi-Academy Trusts, offering unparalleled modularity and scalability. This ensures your trust gets precisely the IT support it needs, exactly when it needs it, optimising both performance and budget.
Modular by Design: Tailored IT Solutions
Our offering comprises a growing range of individual services, allowing us to craft a truly bespoke IT solution for your MAT. This modular approach means you only pay for what you need, eliminating wasted resources and expenditure. We work with you to select the ideal mix of services to achieve your specific objectives.
Our Services
Our range of services is designed to provide exactly the support you need without wasting valuable resource or budget.
Digital Skills Review
The Digital Skills Review is the first step to identifying any knowledge gaps and increasing staff confidence in leveraging technology.
Device Management Services
RM’s Device Management Services takes the core management tasks for Window and iOS devices to ensure they are patched, updated, and working. This service also includes device monitoring.
Broadband and WAN Services
RM Broadband and WAN services offer more than just a connection to the internet. Our award-winning teams can help design and deploy services around filtering, firewall, and security to protect your users and data.
Client Device Services
RM Device Services offer procurement, configuration, and deployment options that cover all the bases. Whether it’s a single laptop or a fleet of interactive displays, we can help.
Cyber Essentials Consultancy
Cyber Essentials Consultancy service provides customers with a complete gap analysis of their processes, governance and technical cyber security posture, and insights and guidance against the UK government’s official standard of Cyber Essentials.
Education Consultancy Services
RM Education Consultancy Services offer access to our expert teams to identify and scope projects to improve your use of technology in your school or trust.
Infrastructure Services
RM Infrastructure Services offer design and deployment for all the needs of a modern school in setting up a platform to host their services.
Local Area Network Services
Our LAN design and deployment services ensure your local area network is secure, reliable, and flexible to suit the needs of your users.
Technical Consultancy Services
Some of your projects require a one-off injection of expertise that cover a range of technologies or a specialist level of skill. This service will fill that gap for you!
Service Desk (Remote Hands)
Our service desk delivers IT support directly to approved school staff. It provides lightning fast resolutions to common issues and requests, getting staff back to working after a single interaction!
Technical Roadmapping Service
With our roadmapping service we will help build a detailed plan of risks and opportunities to inform your strategic direction and budget plan.
Digital Workspace Services
With our Digital workspace services, we can design, deploy, integrate, and migrate both Google and Microsoft Digital Workspace environments.
Detailed Design Services
Do you have an end in mind but don’t know what needs to happen to achieve it? With our detailed design services we’ll work with you to build a clear plan on how to achieve that vision, be this an individual project, or a full strategy.
Wireless and LAN Management
RM’s wireless and LAN management services deliver expert management of your wired and wireless systems. Our team will proactively monitor your switches, wireless controllers, and access points to ensure they are available, up to date, and secure.
Server Management Services
RM’s Server Management Services ensure that your central platform for the network is patched, secure, and available. This includes ongoing monitoring and alerting to minimise the chance of any outages or breaches.
Systems Monitoring and Management
Using RM for your Systems Management covers your end-point devices, as well as servers and networking equipment to keep the IT in your school running at an optimal performance.
On-site engineers (Smart Hands)
The Smart Hands service delivers scheduled engineer visits to support your school with a familiar face that is fully acquainted with both your local staff and your systems. Working as an extension of the service desk, they also resolve any issues with IT equipment that cannot be solved remotely.
Service Delivery Management
This service delivers regular updates on service delivery performance against key metrics that are based around delivering a valued service to your users.
AI Workshop
The AI Workshop helps demystify the world of AI and show you practical ways of implementing the technology in your trust or school. We can cover everything from the basics to delivering larger transformative outcomes.
Here's how our modular approach benefits different MAT scenarios:
Empowering a Busy Network Manager
A MAT's existing network manager is overwhelmed by daily tasks like password resets and break/fix issues, preventing them from focusing on strategic projects.
Solution: We provide Management Services and Remote Hands (Service Desk). This frees up the network manager to concentrate on critical infrastructure development, knowing routine issues are expertly handled.
Driving Digital Transformation
A MAT is eager to embrace new technologies but lacks the in-house expertise to plan and implement significant digital changes.
Solution: We provide Technical Roadmapping Services and Digital Workspace Services. This partnership helps define a clear technology pathway and efficiently implement modern digital tools across the trust.
Academy Integration
A MAT is acquiring a new academy with outdated IT infrastructure and requires a smooth, rapid transition.
Solution: We provide Detailed Design Services (Network Design), Wireless and Local Area Network Management, and Server Management. This ensures the new academy's IT is quickly brought up to trust standards, minimising disruption.
Scalable for Growth: Supporting Your Trust's Expansion
Growth is a key aspiration for many MATs, often involving the integration of new schools. Our services are built to scale with you, making expansion seamless and stress-free.
Vast Resources
We are significantly larger than many other providers, meaning we have the depth of resources, and nationwide coverage, to seamlessly add support as your MAT expands. Whether you bring on one new school or ten, we can scale our team to meet your demands.
Flexible Provision for Diverse Needs
New academies often come with unique IT requirements. Our growing range of services means we can flex our provision to perfectly suit the specific needs of any new school, integrating them smoothly into your overall strategy.
Standardisation Made Easy
Achieving IT standardisation across a growing MAT is often sought after. No matter the existing IT state of a newly acquired school, our services are designed to help you standardise technology and processes, ensuring consistent operations and a cohesive trust operating model from day one.
Case Studies & Testimonials
Hear directly from MATs who have experienced the benefits of our modular and scalable managed IT services.
Our certifications
Working with RM you can be assured that you will receive a high-quality service alongside our expertise and knowledge of supporting schools with their technology. Our school IT services are backed up by a range of educational and technology certifications and partnerships.
