If you total up the cost of your IT staff salaries including the ever-increasing National Insurance and pension liabilities, and then add on the extra cost of any support contacts you have with third parties, such as your infrastructure or wireless, and any consultants you might use occasionally for that expert opinion, and your IT budget could easily be £32,000 overspent.
With an in-house team of two or more ICT support technicians working alongside a network manager, then it’s likely that you could make a saving on your IT staff costs by using remote support services to complement your IT team and fill any skills gaps as staff move on to new roles.
If you have stable broadband and properly configured filtering, switch, server and wireless systems, then the opportunity to use RM’s remote engineers to resolve complex issues becomes a highly cost-effective option that can also deliver service improvements.
If you are planning to recruit extra staff or consultants to ensure that you can cover all of the skillsets needed to support your school in the future, then you may find that elements of co-sourcing or outsourcing your ICT support to a partner such as RM will prove much more cost effective, and allow you to focus more resources into the classroom.